Return Eligibility

Used items are final sale and are not eligible for return, no exceptions

Fulfillment & Delivery Time

Oftentimes when you need a stick or piece of equipment, you need it ASAP.  Your go-to weapon has broken and now you need a new twig pronto.  We get it!  It's for this reason HockeyStickMan puts an immense emphasis on getting your order into your hands as quickly as possible.

We aim to have your order fulfilled by next business day, if not same-day!  Once your order has been fulfilled, it will arrive within the advertised business-day timeline for the shipping level you select.  

HockeyStickMan fulfills orders 7 days a week.  Once fulfilled, you will receive a notification with your tracking info to the email used to place the order.  Please bear in mind, carriers generally don't pick up shipments over the weekend.  In the event they do, tracking info often isn't updated.  Therefore, an order placed Friday commonly won't see an update on the tracking info until Monday.

Please note:

• We ship with FedEx or UPS in most cases.  To certain remote areas, Canada Post or USPS must be used to reach your area.  In these cases, shipping times are generally longer than advertised
• The advertised shipping time for your selected service would be the typical timeline in business days once the courier has picked it up.  You will receive a notification once we package your item, and another once it has been scanned in by the courier.
• The flat rate we charge (if not Free Shipping) does not actually cover the cost of shipping a hockey stick